Corrections Policy

How we identify, evaluate, and resolve errors across the platform.

Last updated: June 29, 2026

Our standard

Accuracy matters. Whether it is a conversion result, a documentation page, or a tutorial, we want every output and statement on ConvertThoseFiles.com to be reliable.

What you can report

  • Conversion problems or unexpected output
  • Broken or unresponsive tools
  • Inaccurate or outdated documentation
  • Confusing instructions or unclear behavior
  • Suggestions for new format support or workflow improvements

How to submit a correction

Email support@convertthosefiles.com with the URL, a description of the issue, and (where applicable) the file type and steps to reproduce. Do not attach confidential files.

Our response

  • Acknowledgment within 3 business days.
  • Material corrections are dated and noted on the affected page.
  • Significant tool issues trigger an internal review and engineering ticket.