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Trust & Governance Center
Secure File Conversion & Document Processing
The Trust & Governance Center brings together every policy, methodology, and disclosure that defines how ConvertThoseFiles.com operates — from privacy and file security to intellectual property, accuracy standards, and legal protections.
Published by Relationale LLC. Founded by Keiron Brown.
Our Mission
Simplify document conversion while respecting privacy, IP, and responsible use.
How It Works
Browser-first engines — every conversion runs locally, with no servers involved.
Privacy Commitment
No selling, no sharing, no model training. Your files never leave your device.
Nothing Stored
Files are never uploaded, so there is nothing for us to keep or delete.
Foundation
Who we are, how to reach us, and the core legal and editorial policies.
About
Published by Relationale LLC, founded by Keiron Brown.
Open →Contact
Support, partnerships, and disclosure inquiries.
Open →Privacy Policy
What we collect, what we don't, and your rights.
Open →Cookie Policy
Essential storage only. No third-party tracking cookies.
Open →Terms of Use
The rules that govern your use of the platform.
Open →Accessibility Statement
Our WCAG-aligned accessibility commitments.
Open →Editorial Policy
Accuracy, sourcing, and editorial standards.
Open →Corrections Policy
How to report errors and how we resolve them.
Open →Security & Privacy Practices
Encryption, access controls, and operational safeguards.
Open →File Conversion Governance
How conversion works, what to expect, and how we handle your files and IP.
Educational Purpose
Why this platform exists and how to use its content.
Open →File Conversion Methodology
Formats, engines, workflows, and quality goals.
Open →Conversion Accuracy
What we preserve and where format differences cause drift.
Open →File Format Compatibility
PDF, images, EPUB, and more.
Open →Conversion Quality Expectations
Fonts, pagination, macros, and unsupported features.
Open →Temporary File Storage
Why no server-side storage of your files ever occurs.
Open →Automatic File Deletion
Why there's nothing to delete — files never leave your device.
Open →File Privacy Commitment
Our explicit promises about your files.
Open →File Security Practices
How your files stay safe — 100% in-browser, never uploaded.
Open →User File Ownership
You own your files. We claim only operational rights.
Open →Intellectual Property & Copyright
User responsibilities and our enforcement approach.
Open →Third-Party Conversion Services
Why we don't use any external conversion providers.
Open →AI-Assisted Conversion Disclosure
Where AI may assist and the limits of AI features.
Open →Metadata Handling
How embedded metadata is preserved, mapped, or removed.
Open →Password-Protected Files
How encrypted files are handled and the limits.
Open →Unsupported Files
How we behave when a format is unsupported.
Open →Malware & Prohibited Content
Content that is not permitted on the platform.
Open →Educational Use
Guidance for educators, students, and institutions.
Open →Responsible Use
Principles for using the platform responsibly.
Open →Acceptable Use
Specific permitted and prohibited behaviors.
Open →Business Transparency
How we operate, where revenue comes from, and how the platform evolves.
Affiliate Disclosure
AdSense, affiliate links, sponsorships, and referrals.
Open →Advertising & Sponsorship Policy
Standards we apply to ads and sponsored content.
Open →Platform Methodology
How we process files and validate quality.
Open →Platform Roadmap & Continuous Improvement
Themes, prioritization, and how to influence the roadmap.
Open →Legal
The legal protections that govern the platform and its users.
Frequently asked questions
Do my files ever leave my device?
No. Every conversion runs entirely in your browser, so your files are never uploaded to any server or third party.
Do you use my files to train AI?
No. Your files never leave your device, so we never see them — and they are never used to train any model.
How long do you keep my files?
We never receive your files, so there is nothing for us to keep. Everything stays on your device.
Who is responsible for output accuracy?
We tune engines for fidelity, but you should review converted output and keep backups. See the Conversion Accuracy Statement.
Can I convert copyrighted files?
Only if you own them or have permission. See the Intellectual Property & Copyright Guide.
Where do I report a problem?
Email support@convertthosefiles.com. See the Corrections Policy.
Contact & Support
Questions about privacy, security, accuracy, intellectual property, or legal policies? We respond within 5 business days.